Frequently asked questions

Q: Why is it best to pre-book?
A: Pre-booking allows us to schedule our rota to ensure the best possible service, also, by pre-booking you are guaranteeing your space at peak season times.

Q: Can I book anytime?
A: Yes, our office opening hours are 09.00-18.00 Mon-Sat.  If you need to book outside of these hours you can call our mobile booking number which is 656532490.

Q: How and when do I pay?
A: Payment can be made either by cash or credit card at the commencement of the contracted period.

Q: How do I find your facility?
A: If you look at the location page it provides written directions and a map, for Alicante clients we provide a meet and greet service at departures.

Q: How do I get to the airport?
A: At San Javier once the contract formalities have been completed, we will transfer you immediately to the airport in our courtesy mini bus. At Alicante we provide a meet and greet service outside departures so no transfer is necessary.

Q: What happens if I must extend my contracted period?
A: Extensions to contracts are to be notified at least 48 hours in advance of contract end date either by Email or phone.

Q: Can I park my car at one airport and return to the other airport?
A: Yes. Plane parking will transfer your vehicle to the airport of your choice.

Q: Is there a charge for this transfer?
A: Yes, for short term clients and one airport contract clients the charge is 30€, this service is included in our dual airport contracts.

Q: How much notice do I have to give to transfer my vehicle?
A: 72 hours notice is required.

Q: Can I drop my car at one airport and Plane Parking transfer it the same day?
A: No, Plane Parking require 72hrs to transfer your vehicle.

Should you have any alternative queries that cannot be answered here, please contact us directly on our e-mail: info@planeparking.es

Pre-book your airport parking today with the Alicante and San Javier Murcia parking specialists! 24hr secure parking. Full alarm and CCTV system installed at both facilities which allows us to be fully insured!